Service and Help
Shipping / Return Policy
As soon as you place your order, you will receive an order confirmation e-mail, and the order will automatically submit for shipment.
If the shipping information is accurate and valid, and the order is still in stock, it will ship within 1-5 business days. If our system has trouble with your information to ship the order, we will reach out to the e-mail address you provided when checking out.
We have offices and warehouses in the US, the UK, and the EU. We will send you tracking information within 12 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at email@example.com
- Most items will ship from our nearest warehouse, the following chart is for the estimate delivery time after the fulfillment;
- For items shipped by International Express, it may result in customs duty, customers should pay for the customs duty.
|Country / Region||Shipment Method||Shipping Time||Shipping Price|
|United States||Standard Shipping (for order below $29.99)||3 - 7 Working Days||$6.99|
|Free Shipping (for order over $29.99)||3 - 7 Working Days||Free|
|China Post (for order over $29.99)||10 - 20 Working Days||Free|
|United Kingdom / EU||Standard Shipping (for order below $29.99)||3 - 5 Working Days||$9.99|
|Standard Shipping (for order over $29.99)||3 - 5 Working Days||Free|
|China Post with Tracking Number||10 - 20 Working Days||$9.99|
|Canada||International Express||3 - 5 Working Days||$39|
|United Arab Emirates||International Express||3 - 5 Working Days||$86|
|Australia||International Express||3 - 5 Working Days||$47|
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Returns & Exchanges
All returns/exchanges must be made within 30 days of purchase date of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
*You can track your order in this page https://shop.coredy.com/pages/track-delivery
*Some replacement accessories will be sent out directly from our plant from Asia by China Post, it will take around 2 weeks.
*Orders sent by the International Express will result in customs duty, customers should pay for the customs duty.